GROUNDSET HR
groundsethr.com.au

Privacy Policy

Effective date: 1 May 2026  |  Last updated: May 2026

Groundset HR (ABN to be inserted) is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, booking a consultation, or engaging our services, you agree to the collection and use of information as described in this policy.

1. Who We Are

Groundset HR is an Australian-based HR systems consulting practice. We work with businesses to implement, configure, and optimise HR technology platforms. Our registered business address and contact details are:

Email: hello@groundsethr.com.au
Website: www.groundsethr.com.au
Location: Australia

2. What Personal Information We Collect

We may collect the following types of personal information:

• Contact information: name, email address, phone number, job title, and business name

• Intake form responses submitted via our booking or enquiry process

• Information you provide during consultations, audits, or project work

• Website usage data including IP address, browser type, pages visited, and time spent on site (collected via cookies and analytics tools)

• Payment information processed via third-party payment providers (we do not store card details)

• Correspondence including emails, messages, and meeting notes

3. How We Collect Personal Information

We collect personal information in the following ways:

• Directly from you when you book a consultation, complete an intake form, or contact us

• Through your use of our website via cookies and analytics tools

• During the delivery of our services, including meetings, audits, and project documentation

• From third-party platforms you use to interact with us, including Calendly, Google Workspace, and Squarespace

4. Why We Collect Personal Information

We collect and use personal information to:

• Respond to enquiries and provide our consulting services

• Schedule and manage appointments and audits

• Communicate with you about your project or engagement

• Send relevant business updates, resources, or service information (you can opt out at any time)

• Improve our website, services, and client experience

• Meet our legal, regulatory, and contractual obligations

We will not use your personal information for any purpose other than those described above without your consent.

5. Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business, including scheduling tools, email platforms, project management software, and payment processors

• Professional advisors including accountants or legal advisors where required

• Government or regulatory bodies where required by law

All third-party service providers are required to handle your information in accordance with applicable privacy laws.

6. Storage and Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access. Your information may be stored in cloud-based systems including Google Workspace and other platforms with their own security measures.

While we take reasonable precautions, no system is completely secure. If you have concerns about the security of your data, please contact us directly.

7. Cookies and Website Analytics

Our website may use cookies and third-party analytics tools (such as Google Analytics) to understand how visitors use our site. Cookies are small text files stored on your device. You can disable cookies through your browser settings, though this may affect some functionality of our website.

8. Access and Correction

You have the right to request access to the personal information we hold about you, and to request corrections if that information is inaccurate, incomplete, or out of date.

To make a request, please contact us at hello@groundsethr.com.au. We will respond within a reasonable timeframe and in accordance with the Australian Privacy Principles.

9. Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us in the first instance at hello@groundsethr.com.au. We will investigate and respond within 30 days.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website with the effective date noted at the top of this document. Continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

For any questions, requests, or concerns about this Privacy Policy or the handling of your personal information, please contact:

Groundset HR
Email: hello@groundsethr.com.au
Website: www.groundsethr.com.au